Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal information when you use our services.
Your Privacy Is Protected
We are committed to protecting your privacy and being transparent about our data practices. This policy explains how we handle your information and your rights regarding your personal data.
1. Privacy Overview
At Stormwork Labs, we are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, games, and websites.
We believe in transparency and want you to understand exactly how your data is handled when you interact with our services.
By using our services, you consent to the data practices described in this policy.
2. Information We Collect
Account Information: When you create an account through third-party services like Roblox OAuth, we collect your username, user ID, and basic profile information.
Usage Data: We collect information about how you interact with our services, including games played, time spent, features used, and performance metrics.
Technical Information: We automatically collect device information, IP addresses, browser types, operating systems, and other technical data.
Communication Data: When you contact us or participate in our community, we collect the content of your communications and any related metadata.
3. How We Use Your Information
Service Provision: We use your information to provide, maintain, and improve our gaming services and user experience.
Authentication: Your account information is used to verify your identity and provide secure access to our services.
Community Features: We use your data to enable community features, leaderboards, social interactions, and user-generated content.
Communication: We may use your contact information to send you important service updates, security alerts, and respond to your inquiries.
Analytics: We analyze usage patterns to improve our services, develop new features, and optimize performance.
4. Data Sharing and Disclosure
Third-Party Platforms: We share necessary data with platforms like Roblox to provide integrated gaming experiences.
Service Providers: We may share data with trusted third-party service providers who help us operate our services, such as hosting providers and analytics services.
Legal Requirements: We may disclose your information if required by law, legal process, or to protect the rights, property, or safety of Stormwork Labs or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security and Protection
Encryption: We use industry-standard encryption to protect your data during transmission and storage.
Access Controls: We implement strict access controls to ensure only authorized personnel can access your personal information.
Regular Audits: We regularly review our security practices and conduct security audits to identify and address potential vulnerabilities.
Incident Response: We have procedures in place to quickly respond to and mitigate any potential security incidents.
While we implement robust security measures, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Access: You have the right to request access to the personal information we hold about you.
Correction: You can request that we correct or update any inaccurate or incomplete personal information.
Deletion: You have the right to request deletion of your personal information, subject to certain exceptions.
Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
Opt-out: You can opt out of certain data processing activities, such as marketing communications.
To exercise these rights, please contact us using the information provided in this policy.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and collect usage information.
Essential Cookies: These are necessary for our services to function properly and cannot be disabled.
Analytics Cookies: We use these to understand how users interact with our services and improve performance.
Preference Cookies: These remember your settings and preferences to provide a personalized experience.
You can control cookie settings through your browser, but disabling certain cookies may affect functionality.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected.
Account information is retained while your account is active and for a reasonable period after account closure.
Usage data and analytics information may be retained for longer periods in aggregated, anonymized form.
We will delete or anonymize your personal information when it is no longer needed, unless required to retain it by law.
You can request deletion of your data at any time, subject to our legal obligations and legitimate business needs.
9. International Data Transfers
Our services are operated globally, and your information may be transferred to and processed in countries other than your own.
We ensure that international transfers of personal data are protected by appropriate safeguards.
For transfers outside the European Economic Area, we use standard contractual clauses or other approved mechanisms.
We are committed to ensuring your data receives the same level of protection regardless of where it is processed.
10. Children's Privacy
We are committed to protecting the privacy of children who use our services.
We do not knowingly collect personal information from children under 13 without parental consent.
If we become aware that we have collected personal information from a child under 13, we will take steps to delete it promptly.
Parents can contact us to review, update, or delete their child's personal information.
We encourage parents to monitor their children's online activities and educate them about online privacy.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
We will notify you of significant changes by posting the updated policy on our website and updating the 'Last Updated' date.
For material changes that affect your rights, we may provide additional notice through email or prominent website notices.
Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@stormworklabs.com
Address: Stormwork Labs, Vienna, Austria
We will respond to your privacy-related inquiries within 30 days of receipt.
Exercise Your Rights
You have various rights regarding your personal data. Contact us to exercise these rights.
Contact Privacy TeamLegal Compliance
We comply with GDPR, CCPA, and other privacy regulations to protect your rights.
View Terms of ServiceQuestions About Your Privacy?
If you have any questions about this Privacy Policy or how we handle your data, we're here to help.